We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We respect the privacy of our customers. We do not make our mailing list available to any other company.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address

We do not hold credit/debit card details, except for our payment service provider Worldpay who keep records on a secure basis.

We will never collect sensitive information about you without your explicit consent.

We do our best to ensure that the information we hold will be accurate and up-to-date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy.

The Osborne Books shop relies on a technology called cookies. Cookies are small pieces of information that are stored by your web browser on your computer's hard drive. Our cookies do not contain any secure information such as passwords or credit card details. They allow us to store items in your shopping basket as you browse our online shop. Most web browsers automatically accept cookies. If you have any problems with this please contact us.

If you have any questions or comments about privacy, you should email us.

Please read our page about cookies and how they are used on the Osborne Books websites.